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Run your back office smarter with AI

Get orders processed faster and customer questions answered sooner, 
without changing the systems your team relies on

Let's talk about your processes

Order Intake Dashboard UI
Customer Service Workflow UI

One inbox in. Finished work out.

CargoDeck connects to your existing systems to take repetitive tasks out of order processing and customer service,
while keeping your team in control.


Order Intake Agent

  • Reads order emails in every formats: PDF, Excel, handwritten, photos, text
  • Validates every line automatically. Each item is checked against your ERP data and  pricing rules
  • Pushes to your ERP after you approved. You keep control


Customer Service Agent

  • Researches before it responds. Pulls together order history, customer context, and past email threads in seconds
  • Applies your own business rules. Your rules on every reply, learning how you work with each customer over time
  • Drafts wait for your approval before sending the email

5x

Faster Order Intake

87%

Fewer Order Mistakes

12x

Faster Response Times

24/7

Customer Support

Free up time for better work 

When the repetitive work is handled, your team's time goes somewhere better.

  • A job people want to keep
  • Real skills, not data entry
  • Hire for quality not quantity
Man staring at computer on the phone

Room to grow

Busy weeks shouldn't mean a bigger back office. 
CargoDeck keeps orders moving when volume spikes: the queue clears without overtime, every line lands clean in the ERP, and confirmation goes out instantly.

  • Same team, more orders. Peaks absorbed without overtime or temp hires
  • Cleaner data means fewer disputes. Every line checked against master data before it hits your ERP
  • Cash sooner. Faster intake means faster service: the order is confirmed and on its way before the customer thinks to chase

Be the supplier who picks up first

"Where is my order?" is not a hard question. It is hard to answer well when the answer lives in three systems and nobody has the afternoon. CargoDeck answers it in minutes, so your people get the time the relationship actually needs.

  • Answers in minutes. Status, stock and delivery dates, researched from your ERP
  • Time to connect. Your people talk to customers instead of chasing data across systems
  • A reason to stay. In trade, speed of answer is speed of service. The supplier who responds first keeps the order

Built around how you already work

Highlight your history, showcase growth and key milestones.

Integrations

Connectors for every system you use. ERP, WMS, TMS, webshop, Outlook, Gmail, spreadsheets and more

A timeline is a graphical representation on which important events are marked.

Business Rules

CargoDeck learns how your company works from your own order history, and turns it into the rules every order is checked against

Pair each milestone with an image to bring the story of your progress to life.